Austin Air Warranty

Austin Air machines are built to the highest standards with great engineering. They're made to last. Austin Air stands behind their products with the best warranty in the industry:

5-year mechanical warranty
Your specialty air cleaner is warranted to be free from defects in material and workmanship under normal residential use for five years from the date of purchase.

5-year pro-rated filter warranty
The filter has a pro-rated 5-year warranty, by far the most comprehensive in the industry.

Warranty details: If anything fails during the warranty period, and the damage was not caused by water, the use of an unauthorized power source, or general negligence (dropping unit, etc) call 888-587-8430 to get an RMA number and shipping instructions.

"No Questions Asked" 30 Day Money Back Guarantee

Austin Air machines come with a no-questions-asked 30 day money back guarantee from the time the unit(s) arrive. If you are not completely satisfied for any reason, return the unit(s) for a full refund (minus the shipping charges) No restocking fee. No used filter fees apply. No handling fees. Please call us for a RMA number before retuning any items for shipping instructions.